Shipping Policy

How does the delivery process work?
● Once our system processes your order, your products are inspected thoroughly to
ensure they are in a perfect condition.
● After they pass through the final round of quality check, they are packed and handed
over to our trusted delivery partner.
● Our delivery partners then bring the package to you at the earliest possible. In case,
they are unable to reach your provided address or at a suitable time, they will contact
you to resolve the issue.

How are items packaged?
● We package our products in durable aesthetic boxes. Each individual product is
packaged in bubble wrap while fragile items like bottles are safely secured with
additional bubble wrap.
● We pride ourselves on the quality of our packaging. As a new brand, till date we have
received minimal complaints about damaged products. Also, we ship throughout
India!

How can I track my order?
● Once your order has been dispatched, you will receive an email with the details of the
tracking number and the courier company that is processing your order.
● You can track the status of your package 24 hours after your order is dispatched from
our warehouse.
Following are some our trusted courier partners:
➢ DTDC
➢ Bluedart
➢ Ecom Express
➢ Delhivery
➢ Fedex
➢ Xpressbees

What is the estimated delivery time?
We dispatch most orders within 2-7 business days (excluding Sundays and public holidays).
If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due
to increased volumes. We target to dispatch all orders within 5 days of the order date.
We have standard shipping charges for most addresses.
A flat fee of Rs 50 is levied on COD orders below Rs 499, while there is free shipping for all
prepaid orders